We operate our business based on sound business principles and uphold high ethical standards and therefore agree to: • Ensure our entire staff is qualified, properly equipped and provided ongoing training. • Act with professionalism, honesty, and integrity at all times. • Respect our customer’s time and property. • Clearly explain all recommended maintenance and repair services. • Provide a detailed estimate and obtain authorization prior to service. • Deliver an itemized invoice for all parts and services. • Display or provide a copy of parts and service warranty information. • Uphold the highest standards of the automotive repair profession. • Strive to be a positive influence in the automotive industry and our community.